We receive many questions from security system integrators and alarm monitoring centers. Often, they like the idea of keeping their own IP addresses via our secure IP forwarding service, but have concerns about the level of control we can offer them. This is understandable. 

Customers Per IP Address

One of the most common questions we receive from alarm dealers and monitoring centers is, “Will I need a different IP address for each of my customers?” The answer may be a pleasant surprise: No, you don’t! The fact is, our service exists to provide electronic security companies the option to keep their existing IP addresses. For that reason, we give you a choice when it comes to how many customers will share each IP address. You can have one IP address for as many customers as you need. 

Dual-IP Address Protection 

However, we do make one recommendation that we believe can benefit you tremendously. To provide you with redundancy that protects your customers’ accounts in the event of a system failure, we strongly suggest purchasing our Dual-IP service. Our Dual-IP service provides you a primary and secondary IP address to configure on your panels that support it. 

Maximizing Flexibility for Central Stations 

If you are a security system integrator that utilizes more than one central station to monitor your customers’ alarm signals, you may wish to have a different IP address for each central station provider.

In some cases, you may actually need a different IP address for each central station. To find out if that is the case for you, ask us for more insight on your options. 

When Limitations Apply 

At Keep Your IP, our goal is to give you more control over your own customer accounts. However, practical limitations may apply when a security system integrator or alarm dealer has an exorbitant amount of customer traffic. However, you can rest assured that our system can handle large amounts of traffic, and this limitation applies to extreme cases. To find out if your customer traffic exceeds our limitations, ask us for more information. 

Your customer accounts are yours, and we want to give you maximum flexibility over them. To discuss the parameters of your customer accounts and their IP addresses, call Keep Your IP today. 

About KeepYourIP™ 

KeepYourIP is a leading, worldwide provider of secure alarm signals for the security alarm industry that enable dealers, integrators and central stations full control over their iPv4 alarm signals at an affordable price.

Davin Roos
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